In 1998 the quality management system (QMS) of the company was ISO 9002:94 certified by the Dutch company TNO Certification. In July 2001 the quality management system of the company was ISO 9001:2000, and in May 2009 the quality management system of the company was ISO 9001:2008 certified by the Dutch company TNO Certification.
In December 2011 the company has successfully passed the procedure of certification transfer of the QMS by the company QSCert.
Since December 2011 at the plant it has been implemented the quality management system in accordance with the requirements of technical specification ISO/TS 16949:2009.
In April 2013 for the first time the company has received the certificate of requirements of the conformity of the technical specification ISO/TS 16949:2009 of QMS and has proved the certificate of conformity of the requirements ISO 9001:2008.
In April 2014 the company «TÜV NORD CERT» has conducted the certification audit for compliance with requirements of the technical specification ISO/TS 16949:2009 of QMS and international standard ISO 9001:2008, the certificates of conformity were issued to the company.
International standards offer the application of the process approach during development, implementation and increasing of efficiency of quality management system, with the purpose of customer satisfaction through implementation of its requirements.
When using the process approach every function in the organization is considered as a process, interconnected with other processes. The advantage of the process approach is the constant monitoring of the relationship between the individual processes within the overall system of processes, as well as control of their compatibility and interaction.
The result of the implementation and functioning of the quality management system of Public Joint Stock Company «Kremenchug Carbon Black Plant» is:
- to achieve of full satisfaction by fulfilling all requirements and expectations.
For the Organization:
- improvement of internal processes for continuous improvement of business;
- fulfillment of the requirements and expectations of employees, suppliers, owners and society;
- improved functioning of the personnel;
- increased efficiency of the enterprise;
- a wider coverage of the market;
- improvement of the image and reputation.
Fundamental in ensuring the efficient and effective functioning of the QMS is leading function, commitment and leadership of management of the plant and its constant improvement.
At PJSC «KCBP» are developed and successfully applied modern methods of quality management system, which describe, according to the requirements of ISO / TS 16949:2009, engineering methods:
- Contingency plan;
- Advanced product quality planning (APQP). Control plan ;
- Failure mode and effects analysis (FMEA process);
- Statistical process control (SPC) during carbon black production;
- Measurement system analysis (MSA) during carbon black production;
- Product part approval process (PPAP).
At the enterprise the Management Representative provides overall management, review and analysis of the QMS, and he is responsible for the implementation and functioning of the QMS in accordance with international standard ISO 9001:2008.
The company’s management has appointed the Customer Representative, who is responsible for accounting and performance of customer requirements, and also monitors the implementation of corrective actions.
All employees of Public Joint Stock Company «Kremenchug Carbon Black Plant» have the authority and responsibility for specific tasks, allowing them to take part in quality management.
Carrying out of all production processes, from incoming inspection of raw materials to shipment of finished products, is the part of the QMS, which is an important element of modern methods of controlling production processes and finished products.
The aim of the company is to improve processes in order to achieve maximum customer, staff, shareholders and society satisfaction.
The Plant Chemical Laboratory — Technical Control Service (hereinafter ZHL — STC) tests the products for quality values at all stages of production using modern laboratory equipment.
Testing is carried out according to the requirements of ASTM methods and appropriate GOSTs.
Each batch of carbon black, loaded into the hopper, soft polypropylene containers — big-bags, polyethylene bags, etc. is subject to the quality control, according to the customer requirements.
Ensuring of uniformity of manufactured product quality is the implementation of developed measures and improvement that allow narrowing the limits of quality values deviations from the recommended by standard documentation.
Basic statistical concepts, such as variation, control (stability), process capability and over-adjustment shall be understood and used by the enterprise.
Statistical data of products quality values are sent to the customer upon request.
One of the important criteria for the customer is the consistent quality of carbon black from batch to batch, so its homogeneity and reproducibility. Therefore, the company has implemented a statistical process control, based on the requirements of SPC.
The company determined key characteristics of carbon black, namely Iodine Adsorption Number, Oil Absorption Number, Sieve residue №325. These quality values of carbon black are used in the calculation of the index of suitability Pp / Ppk with the purpose of continuous improving of the process of carbon black production, for full customer satisfaction of the products quality, produced by Public Joint Stock Company «Kremenchug Carbon Black Plant».
The plant has been conducting measuring systems analysis (MSA) to control the quality values of carbon black (key characteristics) for incoming inspection of test equipment, during the process of carbon black testing.
At Public Joint Stock Company «Kremenchug Carbon Black Plant» has been conducting failure mode and effects analysis (FMEA process). This is a team work, whose actions are aimed at identifying and quantitative evaluation of potential product defects, discrepancies of production process, as well as their causes and consequences in order to eliminate or reduce the failure probability.
In the supply of carbon black and purchased material resources for its production has been conducting the product approval with customers in accordance with the PPAP method.
For the process of continuous improvement monthly company departments develop the improvements, which are reviewed and approved by the plant Day Quality.
In each company department is designated a quality representative that organizes the functioning of quality circles, brings the quality tasks to the staff, makes a plan of improving. Monthly quality representatives provide to Management Representative the reports of fulfillment of the tasks of improvements.
At Public Joint Stock Company «Kremenchug Carbon Black Plant» the improving production process is focused on managing and reducing of the variations in product characteristics and parameters of the manufacturing process.